During my training at Training FullStack, I acquired skills for developing web applications with best practices and agile methodologies, as well as software design methodologies such as Domain Driven Design and reactive API deployment. Using technologies like Node.Js, NestJs, and Angular, I was able to develop high-quality web applications and keep up with an ever-evolving market.

I managed to acquire skills for developing web applications with agile methodologies and best practices, as well as software design methodologies such as Domain Driven Design.

During my experience as a comprehensive support executive at NetOffice and Netsuite, I served more than 20 clients, including Viajes Éxito. My role focused on ticket management, ensuring a timely and quality response to each request received. I implemented an efficient and effective ticket tracking system, which allowed me to upload both bugs and incidents and requests for improvements

I provided solutions to simple problems and provided information on adjustments, functionalities and improvements, which resulted in excellent customer service, reflected in their satisfaction and a significant improvement in the levels of service provided.