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Pedro Stiven Romero Rueda

Supervisor
Skills
(Self-evaluation)
Ns applications 100%
Office 90%
Excel 80%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

I know how to lead call center work teams to meet the goals of the campaign through feedback learned in the 2.0 quality model. I like that my work team is recognized for being good workers and professional

Work experience

Supervisor
atento | March 2012 - December 2019 (7 years 9 months)

Lead the campaign analysts Be aware of the NS of the line It is always carried out beforehand Feedback to the work team. Quality monitoring{** *}Focus on customer service

Major achievement

Fulfillment of service indicators and commercial goals so that my team obtains the variable month by month through daily monitoring

Education experience
Computer Science
Universidad uniminuto | Technological career
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