Mauricio Penagos Bernal
English Teacher
Professional profile
Engaging , confident and resourceful English teacher with strong organizational and customer service skills . Accustomed to work under pressure and good teamwork ability
Work experience
English Teacher
lingui academy | January 2022 - Present (4 years 10 months)
Used skills
Development of oral and written comprehension and expression activities, using TIC’s as a supporting tool in the teaching process.
Major achievementSemi-personalized English classes and assessment of student learning.
Call Center Agent
digitex | May 2015 - October 2015 (5 months)
Used skills
Handled customer inquiries, provided information on loans, and notified about international money orders.
Major achievementContacted customers to offer consumer loans and validate checks.
Customer Service Assistant
coovision | June 2014 - November 2014 (5 months)
Used skills
Managed the reception of payments and provided assistance related to services.
Major achievementAnalyzed and resolved customer complaints and claims.
Education experience
Bachelor of Arts English
University of tolima | Undergraduate
University of tolima | Undergraduate
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