María Paula Gonzalez Diaz
Customer Service Coordinator
Professional profile
Professional in Marketing and International Business from the Sergio Arboleda University (Bogotá, Colombia), aspiring Specialist in Marketing Management from the Universidad del Rosario. With advanced knowledge of the English language: written and spoken
Work experience
Provide appropriate solutions and alternatives within the time limits Solve service problems by defining the Student Journey CRM management of the visa area and Customer Service
Major achievementMaintaining the brand's value proposition: 98% visa success rate
Responsible for the development of communication strategies, promotion and dissemination of events. Responsible for coordinating event logistics Responsible for executing commercial strategies
Generation of different content, articles and notes on the official web pages of the School Content design and comprehensive management of Social Networks Communication of events, projects, campaigns
Major achievementI was in charge of the design and launch of the 'Happiness Bulletin' (1st and 2nd edition)
Education experience
Universidad del rosario | Specialization
