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Gabriel Moros

Customer Service Agent
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Customer Service Agent
you move me | December 2021 - Present (4 years 11 months)
Used skills

• Answering questions about a company’s products or services • Phone calls, text message and email for Leads (hot calls). • Prepare moving estimates for clients. • Coordinate day to day moving, tracking movers and truck, in contact with the client if something arise. • Handle virtual payment gateways (Clover, Square, Stripe) to charge services. • Booking moves. • Processing orders and transactions • Keeping up-to-date the insurance policies requi

Director
deporteeduca | March 2018 - March 2023 (5 years)
Used skills

1.- To Design backend / fronend online educational platform. 2.- To Plan and Design yearly online courses; To Monitor their development, and budget tracking. 3.- To Manage organizational development (OD) strategies and processes. 4.- To Assess OD needs of operating, business and functional units. 5.- To Lead and design, develop and implement educational programs, partnerships with key stakeholders and strategies tailored to meet OD needs and pr

International Cooperation Officer
ministry of sports | April 2006 - January 2017 (10 years 9 months)
Used skills

• To Provide international affairs support to high level management. • To Develop, Plan and Monitor projects regarding e-learning and in site education for athletes, working along with national universities.Budget tracking • To follow-up providing international affairs support to high level management. • Participate as National Delegate in multilateral organization meetings (UN System, WADA, amongst others). • To monitor and evaluate regional pr

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