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Yesid Pérez
Customer Service Manager
Professional profile
Work experience
Project And Support Technician
hidromed s.a
|
July 2025
- Present
(1 year 4 months)
Used skills
MySQL
Power bi
Python
Windows server
Service desk
Nist csf
Telemetry
Iso 27001:2022
Comprehensive Leader In Sac And It Support
commerce logistics group s.a.s
|
January 2024
-
July 2025
(1 year 6 months)
Used skills
Technical support
Digital transformation
Kpis
Incident management
Help desk
Customer Service Manager
winner group s.a
|
March 2023
-
October 2023
(7 months)
Used skills
Trainings
Nps
Customer journey map
Quality audits
These
Show all experiences
Education experience
Specialization in Service Management
Universidad de la sabana
| Specialization
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Andres GPT
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