Laura Andrea Gómez Carmona
Call Center Customer Service Representative
Professional profile
I am an aeronautical engineer with experience of 6 months in the area of reliability and database management. With knowledge in the area of aerospace materials. Passionate about information technology (IT) and web development.
Work experience
Call Center Customer Service Representative
emtelco cx & bpo | May 2020 - June 2020 (1 month)
• Provide customer service, information and support regarding the products and services offered by the mobile phone company Tigo.
Sales Promoter School Supplies Norma
carvajal educación s.a.s productos norma | December 2019 - February 2020 (2 months)
• Promote the purchase of Norma brand products and provide advice on the choice of school supplies.
Reliability Engineering Practitioner
aerolínea viva air colombia | December 2018 - June 2019 (6 months)
• Research and analysis of the problems that occur most frequently in the aircraft fleet, proposing solutions to mitigate and prevent them. • Management of databases and data control
Education experience
Mechanical Engineering
Ingeniera aeronáutica de la universidad pontificia bolivariana u.p.b medellín | Undergraduate
Ingeniera aeronáutica de la universidad pontificia bolivariana u.p.b medellín | Undergraduate
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