Sales professional with 10+ years ' experience in B2B , account management , and team leadership . Proven track record in exceeding sales targets , customer satisfaction , and developing strategies to improve team performance . Bilingual French-English
Account management for B2B clients, tracking opportunities in CRM, customer follow-up, sales reporting, negotiation with public administrations, and self-training on new products.
Major achievementManaged client relationships, developed strategic partnerships, and crafted bespoke solutions to achieve client outcomes.
Managed accounts for hotels and restaurants, offered payment terminals, handled purchase, rental, or leasing of terminals, and ensured high customer satisfaction.
Major achievementProvided payment solutions to businesses, negotiated transaction fees, and managed customer acquisition and retention.
Provided Notebooks/Chromebooks to colleges and universities, negotiated 36-48 month contracts, and managed relationships with IT and directors.
Major achievementNegotiated contracts with educational institutions for leasing/purchasing laptops and services.