Jonathan Andres Muñoz Neira
Information Security Specialist
Professional profile
Engineer with good communication and customer service with an emphasis on Information Security, expert in support, requirements and incident management and Application Administrator, with outstanding knowledge in project management
Work experience
ESET Antivirus console administrator, DLP administrator, Windows Server print server administrator, Integrated shift management system administrator, Support engineer for contractual process management of the ICT Undersecretary.
Major achievementImplementation of Services
ESET Antivirus console administrator, DLP administrator, Windows Server print server administrator, Integrated shift management system administrator, Support engineer for contractual process management of the ICT Undersecretary.
Help desk analyst, remote technical support (telephone, web, chat and mail), Installation configuration and implementation of assigned applications , problem and failure identifier analyst, escalation of }requirements and incidents.
Education experience
Corporación universitaria remington | Specialization
