Development of requirements according to the needs of the ETB client (Bogotá Telecommunications Company) both in the management of processes of Mass Failure, PQRs, Orders and Neighbors among other flows.
Major achievementThe development of a Web Services, in charge of consulting and validating the status of the clients, and creating massive failures if a failure threshold is exceeded.
Development of integrations between CRM, ERP (Siesa Enterprise), Ecommerce (Presta Shop, VTEX) systems, making it easier for customers to manage sales and orders, these integrations allowed reducing the human resources that were allocated for this purpose.
Major achievementVarious integrations between various systems.
Development of web forms for insurance and robotic automation of RPA processes that allowed reducing the resources that were destined to the repetitive processes of the insurers Allianz Colombia and La Equidad Seguros
Major achievementDevelopment of around 36 RPA in 6 months, for La Equidad Seguros and Allianz Colombia.