Lead the technological and process optimization projects of the 4 companies. Prioritize process optimization according to methodology. Accompany and manage the company's ERP migration. Monitor of indicators and action plans. Guarantee compliance with the work plan and goals established by Management. Create strategies that increase the quality of the experience of BMW, MINI, BMW customers Motorrad. Create Management reports.

Reduction of the approval cycle of the Purchasing process from 4.2 to 0.3 business days. (92.7% reduction). Reduction of application rejections from 10% to 2%. Increase in customer satisfaction by 28%.

Lead technological transformation projects. Design and redesign the processes and organization charts of the Business Group. Evaluate, develop, execute and monitor the improvement proposals approved by the Innovation Committee.{* **}Plan redesign projects according to the defined methodology and good practices of Scrum, Lean Manufacturing, BPM, Six Sigma and others. Diagnose business needs or opportunities for improvement at the level of processes, procedures, policies, etc.

Increased the productivity of the Clinical Laboratory process by 200%. Redesign of the process defined to meet the goals of the Sales Force, achieving 30% of new sales. Reorganization of workloads in the IT Support process, managing to increase productivity by 63%.

Creation of tools that facilitate the sales cycle for Commercial Advisors. Automation of processes (Sale and Procedures) at the Commercial level. Manage teams. Create sales strategies that allow Achieve compliance with the objectives and goals set by the Commercial Department. Evaluate financial statements. Determine risk factors. Communicate information logically, clearly, effectively, and safely relevant to the business.

Reduction of project quote time from 10 minutes/project to 4 minutes/project. (60% reduction). Reduction of the purchase legalization time from 1 hour to 25 minutes. (Reduction of 58.3%). Degree Thesis: Proposal for the Redesign of the Housing Sale Process of Social Interest.