• Provide software and hardware technical support to people and companies that request it. • Consulting and training on the company's products. • Active directory administration. • Carry out tests on the company's applications, carrying out integral, unit and acceptance tests. • Verify the user experience in the company's applications. • Meet requirements and design possible solutions for the application. • Development of solutions and requirements
Major achievementStart on the development computer
• Execute customer service activities and corporate segment through the contact center. • Respond to and manage consumer queries and/or requirements. • Advise the user commercially and/or consumer to improve their service portfolio • Carry out tasks and retention techniques for consumers who present technical non-conformity with the service portfolio.
Major achievementBe part of the specialized support team.