Highly organized virtual assistant with 2 years of experience in administrative support , customer service , CRM management , and document organization . Proactive , detail-oriented , and skilled in multitasking
Scheduled meetings and travel, maintained databases and spreadsheets, drafted documents, and provided customer support via email, chat, and phone.
Major achievementManaged emails, calendar, meetings, travel, and customer support using Google Workspace, Outlook, Excel, and Zoom.
Responded to customer inquiries, assisted with billing and product info, processed orders, managed CRM tools, and kept detailed records.
Major achievementHandled customer inquiries, billing, CRM management, and processed online orders efficiently.