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Nicolas Munera

Administrative Assistant
Skills
(Self-evaluation)
Data analytics 22%
Marketing 19%
Zoho 15%
Languages
Ingles:
  • Habla
    92%
  • Lectura
    99%
  • Escritura
    88%
Español:
  • Escritura
    100%
  • Lectura
    100%
  • Habla
    100%
Professional profile

Highly organized virtual assistant with 2 years of experience in administrative support , customer service , CRM management , and document organization . Proactive , detail-oriented , and skilled in multitasking

Work experience

Administrative Assistant
shine | January 2024 - December 2024 (11 meses)
Used skills

Scheduled meetings and travel, maintained databases and spreadsheets, drafted documents, and provided customer support via email, chat, and phone.

Major achievement

Managed emails, calendar, meetings, travel, and customer support using Google Workspace, Outlook, Excel, and Zoom.

Virtual Support
finer edge | February 2023 - November 2023 (9 meses)
Used skills

Responded to customer inquiries, assisted with billing and product info, processed orders, managed CRM tools, and kept detailed records.

Major achievement

Handled customer inquiries, billing, CRM management, and processed online orders efficiently.

Education experience
English Second Language Certificate Advanced c1
Ielts | Bootcamp
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