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Yesenia Paniagua

Backoficce
Skills
(Self-evaluation)
Telemarketing 100%
User support 100%
Customer support 100%
Customer service 100%
Closing sales 30%
Customer prospecting 30%
Languages
Professional profile

Aplica experiencia adquirida empíricamente a lo largo de mi vida laboral como manejo de herramientas informáticas como Excel , y gran fluidez a la hora de tener contacto con los clientes y asesorar y vender

Work experience

Backoficce
claro guatemala | October 2019 - March 2025 (5 años 5 meses)
Used skills

Fui backofice especializada en queja y PQR para Claro Guatemala.

Major achievement

Especializada en quejas y PQR.

Asesor Comercial
emtelco | June 2015 - April 2019 (3 años 10 meses)
Used skills

Empecé como asesora de ventas por teléfono, luego logré llegar a ser asesora o analista de backofice.

Major achievement

Logré llegar a ser asesora o analista de backofice.

Education experience
Bachillerato
Creadores del futuro | Bachiller
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