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Yessika Zea

Executive
Skills
(Self-evaluation)
Adaptation to changes 100%
Punctual in deliveries 100%
Ease of learning 100%
I wish to learn 100%
Languages
Professional profile

Work experience

Executive
telesentinel sa | August 2021 - November 2022 (1 year 3 months)

Direct maintenance technicians, organization of documents in the area, preparation of quotes and their follow-up, internal customer service, preparation of credit notes, request for elements in the warehouse.

Major achievement

Fulfillment of proposed goals as a team.

Customer Services Representative
grupo konecta | April 2016 - March 2021 (4 years 11 months)

In charge of receiving customer service calls from the bank area, radiation of documents, radiation of pqr, general advice of the organization, providing confidential information on the products of each client, sending documents such as certificates, statements, etc.

Major achievement

Achieve compliance with the individual goal, this being higher than that required by the company.

Sena Practitioner
demetalicos | October 2015 - April 2016 (6 months)

In charge of supporting areas such as reception, filing and even payroll, classifying documents, telephone and face-to-face customer reception, internal customer management, document radiation.

Major achievement

Apply my knowledge in the company.

Education experience
Other not Specified
Tecnológico de antioquia | Technician
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