Laura Valeria Gómez Parrado
Content Moderator
Professional profile
Undergraduate student in Bilingualism with a specialization in English teaching, I have solid skills in English (level B2) and French (level A1)
Work experience
Content Moderator
teleperformance | November 2024 - Present (2 years)
Used skills
Content moderation, policy review and violation resolution, as well as customer service in both in-person and virtual environments.
Major achievementExperience in content moderation and customer service.
Teacher
american school way | April 2022 - November 2023 (1 year 7 months)
Used skills
Teaching English and preparing conversation club plans.
Major achievementTeaching English at levels A1, A2 and B1.
Customer Support
teleperformance | September 2019 - December 2019 (3 months)
Used skills
Telephone customer service, switchboard management, and problem resolution.
Major achievementTelephone customer service to provide information.
Education experience
Commercial Operations Technician
Sena | Technician
Sena | Technician
Generated by
