Gabriel Marin
Technical & Back-Office Virtual Assistant
Professional profile
Technical & Back-Office Virtual Assistant with cybersecurity training and hands-on experience in administrative operations, scheduling, and ticket-based technical support. Skilled in workflow organization, AI-assisted productivity systems, SOP documentation, and security-conscious operational support for remote teams and digital businesses.
Work experience
Managed email triage, scheduling workflows, and administrative coordination using Google Workspace and Notion. Provided ticket-based technical support, documented SOPs and FAQs, handled data entry, and maintained security-conscious operational practices with AI-assisted communication workflows.
Major achievementSupported small business operations through structured administrative assistance, scheduling coordination, and ticket-based technical support. Improved workflow organization by managing inboxes, coordinating calendars, documenting support processes, and assisting with troubleshooting operations.
Education experience
Sena (servicio nacional de aprendizaje) | Técnico/Tecnólogo
