Provides support in the clear area regarding telephone, internet and television services to the client. Answer your doubts in relation to the higher charge that is reflected in the invoices. Assign technical visits. Sell or change data plans, provide the “lend me your hands” service to make a video call with the client and be able to generate greater support regarding contracted home services, make requests for complaints or claims on home service bills.

Ensure compliance with the Biosafety protocols stipulated by the Shopping Center for the entry of people, provide guidance to customers when they are not aware of where the respective place they wish to go is. Find a solution when customers have problems with tickets that come out illegible and when they have lost tickets.

Customer service, management of the AS400 program, request, receive and deliver the paperwork corresponding to commercial advisors, write proposals for groups and protected areas, manage formats where the information of future prospects who requested information about the service and requested a commercial advisor to take the home medical service of CEM, organize commercial meetings where he separated the room