Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Processing exchanges and refunds in ways congruent with our policies. Monitoring call and mail histories to ensure that all customers have been assisted. Searching for commonalities in customer feedback to inform recommendations regarding our offerings.

Trabajé en un entorno remoto con personas de toda América Latina, usando programación en pareja para construir la mayoría de los proyectos creando múltiples aplicaciones web usando HTML, CSS, JavaScript, React, NodeJS.