Administration of the technological solution of the Knowledge Management Network, ensuring the exchange of information and effective response for users. Documentation of updates, configurations and other actions carried out to the Knowledge Management Network. Manage the corresponding requirements for the implementation of the Knowledge Management Network. Support in the implementation of interoperability processes to carry out the exchange of data.

Personal and professional growth

Support in the follow-up and monitoring of progress and compliance with the contracts and action plans of the Systems Group. Carrying out inventories of the licensing and guarantees of the CORE infrastructure of the General Archive of the Nation. Generation and updating of manuals and instructions of the Information Systems of the Systems Group. Support in the improvements, updates, redesigns and implementations of the website and the intranet required.

Personal and professional growth

Reception of incidents and support requirements level I and II and registration in the ticket management system (Mantis and OTRS). Nagios platform monitoring - Remote Desktop Support - General end user support. Installation and configuration of the technology used in the entity (Equipment, Operating Systems, Information Systems, Applications, Wireless Networks - Cisco IP telephony and cabling). Active Directory Administration

Personal and professional growth