Analyzed client profiles, solved problems, and provided tailored solutions in a fintech environment. Used fluent English, strong communication, attention to detail, and multitasking skills. Focused on reconciliation, processing, and client experience.

Got the highest average promoter scores in my team and helped improve team results by sharing tips. Achieved a positive survey within two days of starting.

Segmented customers, analyzed market trends, proposed strategies, evaluated metrics, and identified improvement opportunities. Supported team tasks and led process optimization.

Led a project to optimize a department process and supported administrative and operational tasks.