Answering calls, scheduling and confirming appointments, customer service, receiving payments and preparing receipts, management of the Helisa program, support for the accounting area, support for the personnel selection process, management and writing of documentation and files, management of petty cash,
Major achievementIncrease in enrollment.
Taking orders by telephone, managing complaints and claims and answering information calls
Major achievementIncrease in average invoice.
Organization, support and monitoring of cultural and reading promotion activities with all sectors of the population, achieving an increase in the number of users of public libraries. Preparation of inventories of books acquired for the library and preparation of the library catalog. Public attention. Style correction of texts of the contests carried out. Redaction of documents.
Major achievementIncrease in public library users