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Samuel Lopez Del Valle

Support Specialist
Skills
(Self-evaluation)
Spanish 30%
Crm management 30%
Negotiating capacity. 30%
Spanish 30%
Spanish 30%
Salesforce 30%
Negotiation 28%
English 28%
Hubspot 28%
English 28%
English 27%
Writing 0%
Reading 0%
Portuguese 0%
Languages
Ingles:
  • Habla
    85%
  • Lectura
    85%
  • Escritura
    85%
Español:
  • Escritura
    100%
  • Lectura
    100%
  • Habla
    100%
Professional profile

Business Administration professional with experience in invoice and claims processing , accounts payable/receivable , and financial documentation . Skilled in Excel , compliance , and multicultural environments . Currently pursuing a Master 's in Business Intelligence Analytics

Work experience

Support Specialist
the brighton group inc. dba carepoint | October 2024 - June 2026 (1 año 8 meses)
Used skills

Handled contracting and payment verification for Medicare Advantage and ACA carriers. Coordinated onboarding, compliance, and communication. Verified agent payments, tax withholdings, and commissions.

Major achievement

Processed 100+ contracts weekly with 98% accuracy. Reduced hierarchy update turnaround by 20%. Managed onboarding, compliance, and payment verification for multiple carriers.

Administrative Support Analyst
officepartners360 – dick's sporting goods | April 2024 - October 2024 (6 meses)
Used skills

Monitored cases, processed information requests, and ensured accurate documentation. Developed multitasking and organization skills.

Major achievement

Ensured timely case resolution and operational efficiency in a fast-paced environment.

Claims Support (Billing & Invoicing)
hrmd services s.a.s. | October 2023 - April 2024 (6 meses)
Used skills

Received, reviewed, and verified medical claims and invoices. Managed billing data using Excel and ensured compliance.

Major achievement

Processed 50–60 claims/invoices per week with high attention to detail. Ensured 100% compliance with insurance documentation.

Education experience
English as a Second Language
Centro colombo americano | Técnico/Tecnólogo
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