Albany Juliet Garcia Sarmiento
Virtual Assistant | Customer Support
Professional profile
My work experience in customer service roles has given me the opportunity to work across a variety of platforms, which has provided me with a diverse skill set and greater adaptability. This experience has taught me the importance of empathy and patience when dealing with people and effectively addressing their needs. My main goal is to contribute to their success and smooth operation.
Work experience
As a Call Center, my main objective was: - Schedule appointments - Provide all information about the service offered by the agency - Make a pre-sale - Data update.
Major achievement-Schedule appointments with specialists -Get a pre-sale
My responsibilities apart from the cashier were: -In charge of miscellaneous items (small store inside the pharmacy) - Keeping that entire area organized and stocked - Keeping my list of items on hand missing items - Receive merchandise from suppliers - Close cash journals.
Major achievementProperly attend to arriving customers and suppliers
Education experience
| High School
