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Amira Beltran Cerda

Customer Service
Skills
(Self-evaluation)
Customer service 100%
English 81%
Administrative assistant 55%
Languages
Professional profile

Creative, empathetic and team-oriented, with experience in online customer service and training in advertising development and business administration

Work experience

Customer Support
luxshop | January 2022 - January 2024 (2 years)
Used skills

Personalized order tracking, ensuring a smooth shopping experience and resolving issues related to shipping, returns and exchanges.

Major achievement

Efficient management of queries and orders, ensuring fast and effective service.

Education experience
Agricultural Production Technician
Sena | Technological career
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