Leidy Paola Jimenez Gamez
agente de call center
Professional profile
Tecnóloga en Administración de Empresas con 10 años de experiencia en ventas y servicio al cliente . Responsable , proactiva y con habilidades para resolver problemas . Comprometida , honesta y dedicada , con actitud positiva para el trabajo en equipo y facilidad para relacionarse . Analítica , proactiva y capaz de trabajar bajo presión
Work experience
Customer service through the telephone line, performing PQR, portfolio management, payment agreements, real estate deliveries, explanation of the purchase process, telemarketing management for a client company Constructora Bolívar in Fenalco Valle.
Major achievementTransfer to survey to qualify the service provided.
Carry out cold approach, for the sale of telephone services, such as plans, portability, position the wom brand, carry out inventories, close the box, have updated advertising, and offer after-sales service.
Major achievementcommission to reach the goal
Education experience
Aunar cali | Undergraduate
