Andres Felipe Ceballos Blanco
Administrative Assistant
Professional profile
Proactive bilingual professional with experience in administrative support , customer operations , and facility management . Skilled in client correspondence , payment processing , and cross-cultural communication . Rapid learner ready to deliver immediate value
Work experience
Oversaw multi-sport facility administration, managed schedules, handled client calls and emails, processed payments, and ensured seamless service delivery.
Major achievementManaged administrative operations, scheduling, client correspondence, payment processing, and maintained high client satisfaction.
Provided English/Spanish support for international clients, maintained CRM records, resolved requests and complaints, tracked CSAT/NPS.
Major achievementDelivered bilingual support via digital channels, managed client databases, resolved complex inquiries, and maintained KPIs.
Education experience
Centro colombo americano | Sin estudios
