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Yeison Danilo Peralta Carreño

Digital Customer Service Analyst – Emergency Line
Skills
(Self-evaluation)
Languages
English:
  • Speaking
    70%
  • Reading
    75%
  • Writing
    70%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Italian:
  • Writing
    25%
  • Reading
    30%
  • Speaking
    25%
Professional profile

Work experience

Digital Customer Service Analyst – Emergency Hotline
allianz seguros | June 2025 - March 2026 (9 months)
Used skills
Journalist And Content Producer (Freelance)
producción independiente | October 2023 - May 2025 (1 year 7 months)
Used skills
Analyst For Complaints, Claims, Requests, And Service Channels – B2B/B2C Back Office
konecta | January 2024 - February 2025 (1 year 1 month)
Used skills
Education experience
Social Communicator and Journalist
Universidad central | Undergraduate
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