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Juan Felipe Jimenez

Tele Operator Agent
Skills
(Self-evaluation)
You 100%
Digital marketing 95%
Content design 91%
Languages
English:
  • Fala
    100%
  • Leitura
    100%
  • Escrevendo
    100%
Professional profile

International Business Professional, leader in the development of current and new markets, carrying out professional activities related to planning, logistics, strategy, consulting, management and decision making.

Work experience

Tele Operator Agent
paricus contact center solutions | September 2023 - Present (3 years 2 months)
Used skills

Provide customer service and verify eligibility to receive services.

Major achievement

Solution for clients abroad with emphasis on government programs.

Administrative Assistant
solvo s.a.s | March 2023 - August 2023 (5 months)
Used skills

Organization of documents and response to customer queries.

Major achievement

Coordination of activities and supervision of processes.

Bilingual Agent
accedo colombia | October 2021 - February 2023 (1 year 4 months)
Used skills

Customer service, system error resolution and online payment management.

Major achievement

Communication and customer service for exclusive clients.

Education experience
Specialization in Internationalization Management
Universidad santo tomas | Specialization
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