Lili Lopez
Service representative
Professional profile
Human resources technician with more than 6 years of experience in virtual, telephone and face-to-face customer service, responsive, honest, flexible, ability to work under pressure and eager to learn day by day.
Work experience
Service Representative
konecta | November 2014 - February 2020 (5 years 3 months)
Attention via chat and telephone, pqr management, providing support for the different products, training in new products and processes
Major achievementVirtual services consultant
Advises
emtelco s.a | February 2012 - October 2014 (2 years 8 months)
pqr attention, internal user attention, telephone attention, database management
Major achievementTraining Assistant
Education experience
Business Administration
Politécnico de colombia | Technician
Politécnico de colombia | Technician
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