Sergio Andrés Restrepo Alzate
Social Media Advisor, Community Manager/ Keepe
Professional profile
Social Communicator-Journalist and technician in digital graphic design. I am a person with good oral communication, sociable, with active listening, teamwork, I generate ideas, collaborator, and achievement orientation
Work experience
Manage relationships with users through active listening, attend to the concerns of different users with special attention, timely document the service provided and monitor cases entered into the system to provide a prompt solution to the user.
Major achievementProvide a solution to the user, address concerns, document properly
Assist clients through the relevant contact method, being able to understand and analyze the reason for the client's communication and the appropriate procedure to resolve it.
Major achievementassist customers through the relevant contact method being able to understand and analyze the reason for the communication
Education experience
Universidad pontificia bolivariana | Undergraduate
