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David Andres Cardenas Tafur

sdm
Skills
(Self-evaluation)
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Professional profile

Work experience

Sdm
global sales solutions | February 2021 - Present (5 years 9 months)
Used skills

I am the Service Delivery Manager of Telefónica Colombia for GSS, in charge of customer relations and the negotiation of Metrics for the campaign as well as growth in the operational plant

Operations Coordinator
customer operations sucess | January 2019 - February 2021 (2 years 1 month)
Used skills

Telemarketing Operations Coordinator for Claro Colombia, and to carry out the negotiation of the goals and operational growth as well as the payment rates of the services in charge

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