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Juan David Castaño

Bi-Intelligence Coordinator
Skills
(Self-evaluation)
Team work 95%
Leadership 90%
Proactive & creative 80%
Languages
English:
  • Leitura
    70%
  • Escrevendo
    70%
Professional profile

Work experience

Bi Intelligence Cordinator
on off soluciones en línea | May 2022 - November 2022 (6 months)
Used skills

✓ Design, automate and update data analysis reports using the Power BI tool. ✓ Follow up on the KPIS of brands in commercial matters, SAC and marketing ✓ Submit proposals to the CMO on the opportunity to find them through the data analyzed ✓ Guarantee that all the information entered into Bitrix is done correctly ✓ Support Bitrix training for the teams{ ***}✓ Update the commercial process indicators (Budgets, achievement of goals, etc.)

Major achievement

Automation of information analysis of the credit management process and customer service, allowing timely data to be obtained for decision making. - Automation of monthly reports using the Power BI tool, allowing dynamism and traceability between the

Area Coordinator
on off soluciones en línea | June 2021 - May 2022 (11 months)
Used skills

✓ Guarantee the management and performance of the entire team. ✓ Ensure customer satisfaction through quality guidelines that allow excellent communication and customer experience with our analysts.{** *}✓ Carry out process management indicators that allow observing an evolution of the product. ✓ Coordinate and plan the management of the team to meet the goals established by the company. ✓ Provide individual feedback on the performance of each collaborator. ✓ Coord

Intelligence Analyst
adecco servicios colombia s.a | September 2019 - June 2021 (1 year 9 months)
Used skills

✓ Analyze the corresponding data, according to customer requirements. ✓ Deliver information that adds value to each process for decision-making. ✓ Automation of deliverable reports through the {* Automated System **}Report (SAR). ✓ Adaptation and maintenance of automated projects. ✓ Advice and training of analysts in the use of the Excel tool for analysis data for each project. ✓ Data normalization using Power Qwery. ✓ Aut

Major achievement

- Automation of monthly reports, managing to significantly reduce the time required for the analysis of information. - Preparation of the training manual to identify the most frequent errors in the analysis of information . - Winner of the quality bonus November 2020 p

Education experience
Business Administration
Universidad nacional de colombia sede manizales | Undergraduate
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