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Rafael Diaz Perilla
Customer Service and Technical Support Agent
Professional profile
Work experience
Customer Service And Technical Support Agent
sutherland global services
|
October 2019
-
March 2025
(5 years 5 months)
Used skills
Customer support
Technical support
Closing sales
B2b consultative selling
Selling ability
Metrics analysis
Technical Support Agent For Fiber Optic Systems
jazzplat colombia (jazztel/orange)
|
March 2013
-
September 2019
(6 years 6 months)
Used skills
Technical support
Problem resolution
Telecommunications
Training
Administrative Technician In Systems
ministerio del interior y de justicia
|
January 2008
-
November 2012
(4 years 10 months)
Used skills
Databases
Technical documentation
Systems implementation
Development of aid
Education experience
Computer Equipment Maintenance and Network Installation
Redecomputo
| Technician
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