Professional in foreign trade, with a focus on logistics processes, with leadership skills; 5 years of experience in different administrative processes focusing on customer satisfaction.
Schedule weekly services, ensure compliance with the standards in the team in charge, monitor the process
Major achievementRecognition for better management of minor boxes of the directed team
Develop the indicators of the customer service area, follow-up on orders, make reports according to request, leader of the reverse logistics process, among others.
Major achievementManage the process as in House
Inventory management to different clients, maintain continuous and fluid communication with clients, report anomalies to the client if necessary, meet the requirements required by each client, carry out orders for the income and output of merchandise, dispatch and receipt of delivery routes. transport, keep the system updated, keep internal statistics of specific indicators, make monthly reports to present to the national management, give attention
Major achievementManage and sustain over time the accounts assigned to provide assistance