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Marta Nancy Mesa Blandon

Operations Executive
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Ejecutiva De Operaciones
teleperformance | December 2016 - March 2023 (6 years 3 months)
Used skills

• Guarantee compliance with the objectives agreed with the corporate client in the different efficiency and quality metrics. • Build jointly with the team leaders, the different actions in favor of the fulfillment of the agreed goals. • Guarantee sales compliance of telecommunications service sales. • Monitoring and management of technological incidents presented with the IT area depending on the guarantee.

Ejecutiva De Operaciones
emtelco | February 2005 - October 2016 (11 years 8 months)
Used skills

• Guarantee compliance with the objectives agreed with the corporate client in the different efficiency and quality metrics. • Build jointly with the team leaders, the different actions in favor of the fulfillment of the agreed goals. • Ensure collection compliance with the client of the Medellín transit secretary.

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