 Execution of quality control on existing production processes.  Reporting, metrics, control of Indicators, compliance with service level agreements.  Analysis and interpretation of information  Responsible for executing quality control on existing production processes.  You must control and monitor the metrics, indicators, compliance with the service level agreement and under the management system established by the company.  General Support to the Op area

 Execution of quality control on existing production processes.  Reporting, metrics, control of Indicators, compliance with service level agreements.  Analysis and interpretation of information  Responsible for executing quality control on existing production processes.  You must control and monitor the metrics, indicators, compliance with the service level agreement and under the management system established by the company.  General Support to the Op area

 Provide assistance and preventive / corrective technical support to the Office officials as well as to the technological platform.  Train Office staff in the use of desk tools.  Provide daily support in the use of software and hardware to users, as well as in technological aspects for events or official meetings of the Office.  Perform periodic backups to the computers of the end users of the network and the information stored in the servers