manage material and human resources (teams of up to 40 people, ensuring their training, food; controlling their rest times and role rotation), supervise: customer service, admission-requisition, ticket office management, capacity control, brigade fire protection, assembly and disassembly of the event. Promote brands.
Major achievementLead massive public attention at international events in the Valley: concerts, social events, soccer championships: Colombian professional, Sub 20-2023, Women's Copa América 2022, Copa Libertadores, and World Athletics Championships 2022.
for the restaurant delivery platform: JUST IT; immediately resolve telephone and written PQRs: e-mail and chat (7 simultaneous interactions) referring to services, products, technical support and billing, affiliation and retention of end consumers and owners of establishments in Spain from the main gastronomic cultures of the world (Asia , Europe and Latin America).
Major achievementagile written attention and handling of objections from new cultures.