(2017 AND 2018 REMOTE) Structure the organizational culture plan, manage various communication channels; supervise the creation of physical and social media content; initially and continuously train collaborators, establish the evaluation plan for internal communications, advise and provide support to the various areas to strengthen the culture and values of the foundation.
Major achievementGenerate a sustained increase in annual enrollment with good satisfaction rates in measurements and evaluations of both administrative and academic processes.
Manage and supervise customer requests and processes (technical, administrative, billing, etc.) ensuring customer satisfaction and continuity. Develop special campaigns, cross-selling and positioning of products and services, guaranteeing compliance with individual and group indicators.
Major achievementTop commissions in the campaign with the lowest rates (Chile collections)