Alexis Doneys Narvaez
call center agent
Professional profile
Work experience
Customer Support
call connect solutions s.a.s | February 2021 - February 2023 (2 years)
Used skills
Answer incoming calls, solve customer problems, handle complaints,
Major achievementImprove the tree of service options for the customer. Self-service translates into a priority Creativity Kindness
Customer Support
call center empresariales s.a.s | January 2019 - February 2021 (2 years 1 month)
Used skills
Provide information about the company's products or services Customer service
Major achievementHave the right staff to provide support and assistance to the company's customers. Speed up the response and reduce dropouts. Guarantee customer satisfaction Empathy Communication
Education experience
Industrial Engineering
Universidad nacional abierta y a distancia unad | Undergraduate
Universidad nacional abierta y a distancia unad | Undergraduate
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