Professional in Business Administration, with more than 10 years of experience in commercial, administrative and customer service areas. Focused on achieving goals and objectives efficiently, productive and committed to achieving solid and profitable results. Proactive, determined and oriented to process optimization
Visits to clients, analysis of socioeconomic viability, collection management, attention to associates, participation in fairs and commercial events.
Major achievementCompliance with goals and indicators in portfolio placement and recovery. High-quality advice to clients. Collection management and attention to requests.
Supervision of offers, preparation of proposals, management reports, customer service, commercial visits, customer loyalty.
Major achievementSupervision, monitoring and negotiation of offers. Preparation of commercial proposals. Customer loyalty and portfolio management.
Monitoring of companies and users, generation of reports, support for allied IPS, coordination of extramural activities, induction of new clients.
Major achievementMonitoring of companies and users. Generation of internal and external reports. Allied IPS network support.