Business
Jobs
  • About Us
  • Solutions
    • Job Postings
      Post your job and receive qualified candidates in 48h.
    • Candidate Assessments
      500+ technical and psychological tests, plus anti-fraud.
    • Headhunting
      Tailor-made executive search from start to finish.
    • Payroll + EOR
      Payroll dispersal and EOR across 15+ LATAM countries.
  • Pricing
  • Jobs
Photo

Carol Alejandra Medina León

Billingual Agent
Skills
(Self-evaluation)
Office 365 80%
Analitical skills 80%
Troubleshooting 80%
Creativity 80%
Easily adaptable 80%
Languages
Ingles:
  • Habla
    70%
  • Lectura
    70%
  • Escritura
    70%
Español:
  • Escritura
    70%
  • Lectura
    70%
  • Habla
    70%
Alemán:
  • Lectura
    70%
Professional profile

Chemical and Petroleum Engineer, with technical knowledge in engineering. I have experience in customer service by phone, technical chat support, operative check of wireless tools with specialist software for gas & oil industry.

Work experience

Billingual Agent
teleperformance colombia | December 2020 - Present (5 años 11 meses)

Assist customers located in all world with quick and efficient technical service for their Apple devices, like assistance when the customer has issues with an application, the hardware of the device, lost or stolen Apple Products, repairs, schedule appointments, internal transfers, between others.

Customer Service Associate
amazon | September 2020 - February 2021 (5 meses)

Provision of a bilingual customer service for the resolution of problems of Amazon customers located mainly in the United States such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.

Major achievement

Provision of a bilingual customer service for the resolution of problems of Amazon customers located mainly in the United States such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.

Vacation Trainee Wireline
schlumberger | January 2019 - January 2020 (1 año)

- Comprehensive quality control check and calibration of electrical records tools with the use of specialized software. - Preparation and maintenance for the dispatch of tools in the wireline area, and fluid sample bottles in the Testing area. - Categorization of the chemical substances used in these areas, according to the Globally Harmonized System. - Design of a methodology for the stability measurement with the Turbiscan of oil-based drilling fluids.

Major achievement

Optimized the calibration process of an electrical records tool, incorporating an electronic isolation methodology that reduced risks, reduced costs and optimized times.

Education experience
Ingeniería Química
Universidad de américa | Profesional
Generated by

Discover the new way to find a job!

Top jobs
Top job categories
Business
Post vacancy Pricing Sales
Legal
Terms and conditions Privacy policy
© 2026 PeakU Inc. All Rights Reserved.
Andres GPT
Virtual assistant