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David Ricardo Retamal

Associate III – Imports/Exports
Skills
(Self-evaluation)
Customer support 82%
Customer service 80%
Data analytics 79%
Data analytics 79%
Data analytics 59%
Office tools 25%
User support 24%
Attitude to service 23%
Zoho 21%
Marketing 21%
Marketing 6%
Marketing 6%
Languages
English:
  • Speaking
    90%
  • Reading
    83%
  • Writing
    74%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Foreign trade and international logistics specialist with more than 10 years of experience, expert in SAP, CRM, advanced Excel and KPI analysis, optimizing supply chains and high-volume operations

Work experience

Associate Iii – Imports/Exports
ingram micro chile | January 2022 - December 2024 (2 years 11 months)
Used skills

Coordination of air and sea shipments, packaging verification, cost control, customs process oversight, and spot shipment organization in Latin America and the U.S.

Major achievement

Coordination of multimodal shipments, customs compliance, reduced clearance times, and on-time deliveries exceeding 98%.

Foreign Trade Coordinator
maui and sons / rip curl | April 2018 - May 2019 (1 year 1 month)
Used skills

Tracking international purchase orders, coordinating customs documentation, and scheduling containers.

Major achievement

Import costs reduced by 12% through freight, packaging, and process optimization.

Sales Assistant
hifima hydraulic systems | February 2016 - March 2018 (2 years 1 month)
Used skills

Management of technical sales, national and international purchase orders, shipment coordination, and customs procedures.

Major achievement

Supplier relationship management and complaint resolution to improve customer satisfaction.

Education experience
Audio Post Production Live Sound Event Production
Duocuc | Without studies
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