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Carlos Armando Peña Carvajal

Gbs Senior Analyst
Skills
(Self-evaluation)
Crm 100%
Sla 100%
Sql 100%
Leadership 66%
Php 0%
Languages
English:
  • Speaking
    95%
  • Reading
    95%
  • Writing
    95%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Experienced leader in technical support and operational excellence, expert in team management, process automation, and data analysis with SQL, Python, and Power BI. He excels in workflow optimization and continuous improvement.

Work experience

Senior Gbs Specialist
satelite support service (elite flower) | December 2023 - April 2025 (1 year 4 months)
Used skills
Gbs Claims Specialist
adidas | April 2022 - November 2023 (1 year 7 months)
Used skills
International Trade Assistant
tisat | February 2019 - February 2020 (1 year)
Used skills
Education experience
English
Estilo de la escuela americana | Technological career
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