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Elio José Reyes López

Call Center Advisor
Skills
(Self-evaluation)
Strategic planning 100%
Money handling 100%
Stress management 100%
Sales 100%
Self discipline 100%
Attention to users 100%
Telephone attention 100%
Team work 100%
Sap 70%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Backoffice
almacontact | September 2021 - Present (5 years 2 months)

Backoffice catalog analyst for the distribution of products on the shopee platform

Agent Driver Attetion
cabify | August 2019 - April 2021 (1 year 8 months)
Used skills

Management of chat, emails and calls (emergency line) to Drivers through Zendesk, route adjustments, linking drivers, weekly payments

Adviser
atlantic international bpo | April 2018 - August 2019 (1 year 4 months)
Used skills

Telephone Customer Service, Sales, Technical Support, PQR, Management of Daily Indicators

Education experience
Business Administration
Iucaf | Technician
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