Harol Camilo Mendez
Customer Service
Professional profile
Administrative assistance technician, English B2 with extensive experience in customer service areas performing customer service functions face-to-face, telephone and media to the client, solution and follow-up in PQRS
Work experience
Costumer Service
everise | October 2022 - July 2023 (9 months)
Used skills
Resolved customer complaints and issues promptly to ensure customer satisfaction.
Major achievementManaged high volume of customer inquiries with efficiency and professionalism.
Customer Service
amazon | April 2020 - August 2022 (2 years 4 months)
Used skills
Provided exceptional support in handling refunds, exchanges, and returns efficiently.
Major achievementManaged customer inquiries and complaints to ensure prompt resolution and satisfaction.
Education experience
Systematized Business Accounting
Institucion educativa alexander con humboldt | Technician
Institucion educativa alexander con humboldt | Technician
Generated by
