Responsible for administrative requirements of the client, which deviates from the standard of the operation. Integration of Claro's (MINTIC) services into the client's network, manipulating the Client's platforms in a controlled manner.

Responsible for the prevention, detection and management of computer security incidents (viruses, access to unauthorized systems, unavailability of services, threats, among others). Daily and monthly reports of security incidents. Support in projects according to customer requirements. Make the daily record of the activities carried out during the working day in the management tool. (Zoho Projects).

Responsible for the attention and technological support in Bogotá for all areas of the company and in the own stores of LEGO, BOING TOYS, PANINI and OUTLET CONTINENTE.