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Laura Ordoñez Mora

Operations Coordinator
Skills
(Self-evaluation)
Languages
English:
  • Fala
    70%
  • Leitura
    70%
  • Escrevendo
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Work experience

Operational Coordinator
fiitsolutions | September 2019 - September 2020 (1 year)
Used skills

Talent attraction for administrative, accounting, graphic design and web developers

Major achievement

I designed and implemented the strategic planning, organizational chart, definition of roles and processes from scratch, generating identity and brand positioning, as well as contributing to a better execution of the processes.

Operational Coordinator
utstal | September 2015 - June 2016 (9 months)
Used skills

Customer service, simultaneous translator in consultation, insurance companies

Major achievement

- I developed the protocol of the administrative processes for the management of employee registrations and terminations, contributing to a radical improvement in the execution of the processes, as well as the care of the flow of capital. -I recovered 90% of the overdue portfolio from insurers and designed the manual

Education experience
Business Administration
Universidad del valle de méxico | Master
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