Supported operational and financial processes, expense legalization, invoicing, monitoring, and control. Participated in automation initiatives and integration of operational and commercial information.

Supported financial and operational control, participated in process automation, and validated key information for monitoring and decision-making.

Provided customer service in English and Spanish, handled confidential information, tracked indicators, supported improvement processes, and assisted in training activities.

Monitored KPIs, supported supervisors in reporting and training, and contributed to operational efficiency and service quality.

Supported business processes in SAP SD, documentation and analysis of requirements, stabilization of processes, and monitoring commercial commission reports.

Provided functional support for SAP SD business processes, documented requirements, and supported process standardization and improvement.