Luce Zapata
Experience Creator
Professional profile
Commercial and customer service advisor, with a high capacity for learning and handling complicated situations, with very good interpersonal relationships, communication and acquisition skills, committed to my work.
Work experience
Customer service advisor in the financial area for the family compensation fund COMFAMA, accompanying the users of the fund in the processes of credits, subsidies, affiliations and other operational processes of the fund, customer loyalty and retention.
Major achievementCustomer loyalty, timely attention to user needs and understanding of their concerns beforehand to resolve them in the most effective way.
Commercial point of sale advisor and telemarketer for the telecommunications company Claro.
Major achievementEffective sale of intangible and tangible products within the company.
Education experience
Micro empresas de colombia | Technician
